Contact Us

Get in Touch

We would love to hear from you! Whether you have questions about our products, need help with your order, or just want to say hello - our team is here for you.

Contact Us

Email: support@www.jiujiupremiumgoods.com

Response Time

We aim to respond to all inquiries within 2 business days. Our support team is available Monday through Friday.

Returns & Exchanges

We offer a 30-day return policy on all eligible items. If you are not completely satisfied with your purchase, we are happy to help. Please review our Refund Policy for full details on eligibility and the returns process.

Business Information

Company: LOOYEE TECHNOLOGY LIMITED

Registered Address: A60, Flat A, 14/F Goodwill Industrial Building, 36-44 Pak Tin Par Street, Tsuen Wan, Hong Kong

Business Model: We are the direct operator of Jiujiu Premium Goods (Pawmuse) - an online pet essentials brand selling our own curated products. All orders are processed through our Shopify store. We are transparent about our identity, pricing and policies, and you can reach us at any time via the contact details above.